There are 2 ways to grow your business: Find new customers and sell current customers additional solutions!
- We need to maximize our relationships and use effective selling strategies to maintain or grow our market share which can include new solutions.
- Now more than ever we need to prospect and find new opportunities. As our customers cut back spending or consolidate vendors it is apparent that there are fewer dollars of revenue to go around.
Before you try and sell new technology ore services, I recommend that you survey current clients to see what other solutions they are buying and may be considering using in the future. This survey can be done informally in person with the client (which is a great way to spend time with clients) or in a more structured way with an online survey resource. That way you can be sure that you are adding relevant solutions that you have a chance of acquiring
Here are some ways that might make it easily to embrace the new technology/solutions and feel confident when you go out and sell these new services:
- Seek out training specific for the new offerings to help with terminology, value propositions and relevant customer applications which will:
- Reduce your resistance to selling new solutions
- Provide the internal tools to keep the client relationship strong
- Make sure that the support staff understands the challenges of the new technology so that they can support the sales reps market facing
- Gather tools to use with the clients:
- Case studies
- White papers
- Product materials
- Discuss ideas for overcoming customer objections:
- I don't perceive you as qualified for that solution
- I am happy with my current provider
- I do not want to have too many eggs in "your" basket
Having new solutions to sell can be really be beneficial as it gives you new reasons to meet with clients and prospects and increases your presence in the market place.
91. Finding the right coach for you.
Since coaching is a growing field and exists in most sales
professions, you can begin by contacting coaches who are
working with your most successful associates. Next, you
can make inquiries by contacting the most successful
sales professionals in your industry.
When you get the chance to meet your prospective
coach, remember that this is a two way street and you
will need to interview the coaching candidate as well as
provide information for your candidate to consider. What
is the experience level of the coach? Does your coach
have a sales background? What is the educational background
of your coach? Do your personalities appear to
mesh? Does your coach have references from other successful
clients that are relevant to your professional
objectives? What does your gut tell you about this coach?
I often encourage my clients to trust their intuitive feelings
in given situations and this is one of them.
GroeneConsulting.com/blog
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