Winning with Leslie Groene April 2012
Home About Services Results Events Media Affiliations Contact

How's Your Morale?
I consult in many different environments and company cultures and think that morale has a huge impact on performance and motivation. Do your employees and team members feel appreciated and why does that matter? Here are a couple of articles that offer some insight into the importance of appreciating other people skills and efforts!

Half of all U.S. employees who say they do not feel valued at work say they intend to look for a new job in the next year, a survey indicates.

A survey of 1,714 adults, conducted by Harris Interactive for the American Psychological Association, found employees who felt valued were more likely to report better physical and mental health, as well as higher levels of engagement, satisfaction and motivation, compared to those who do not feel valued by their employers.

93% of employees who reported feeling valued said they were motivated to do their best at work, while 33% who said they did not feel valued said they did their best. 85% of those who felt valued reported feeling engaged versus 38% who said they felt engaged despite not feeling valued.

Factors linked to feeling undervalued at work included having fewer opportunities for involvement in decision-making, being less satisfied with the potential for growth and advancement, and being less likely to say they are receiving adequate monetary compensation.

"The business world is in the midst of a sea change," David W. Ballard, head of APA's Psychologically Healthy Workplace Program, said in a statement. "Forward-thinking employers take steps to create a positive organizational culture where employees feel valued and, in turn, help drive bottom-line results."

ROCHESTER, N.Y., March 11 (UPI)

Few would argue that the most valuable resource of any organization is its people. Staff well-being and their level of satisfaction have been found to directly impact on organizational performance and ultimately organizational success; dissatisfied staff are unlikely to foster a satisfied customer base, and dissatisfied customers directly impact on the bottom line. Thus, measurement of the staff experience is an integral part of developing the customer experience. The link between these issues arose from the premise of the service profit chain:

  • Internal quality drives employee satisfaction
  • Employee satisfaction drives loyalty
  • Employee loyalty drives productivity
  • Employee productivity drives value
  • Value drives customer satisfaction
  • Customer satisfaction drives customer loyalty
  • Customer loyalty drives profitability and growth
Source: Harvard Business Review OnPoint

Focus Point
11. Be there for others when they need some assistance, support or counsel.
Working in an office environment can be similar in some ways to what we experienced in school. Sometimes, a co-worker will need assistance or you yourself might. It is a good idea to adopt a team approach to your company and "be there" for others when they need support. Sometimes, it is enough just to talk to someone about a pressing problem or other matter. Obviously, your goal is not to become the resident pseudo-therapist but if you can help someone, do.

Upcoming Events

Tuesday, April 24, 2012 - N2GR8 Media Conference: An event for marketing, creative, design and printing industry professionals
Learn More or Register

Read Leslie's blog!

Learn more about Leslie

Click here to see video

Leadership Excellence Top 100
Leslie named Leadership Excellence Top 100

Upcoming Events

Click here to see event schedule

Leslie's book
Buy Leslie's New Book
Click here to buy now

Talk of the Town

Click here to see Leslie's Interview

Washington Post

Click here to read the article